Privacy Policy for Vihaya

Effective Date: January 1, 2025

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Last Updated: January 1, 2025

This Privacy Policy describes how Vihaya ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our academic productivity and event management platform. By using Vihaya, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we collect include:

Personal Information:

•Full name and contact details (email address, phone number)
•Educational information (institution, department, year of study)
•Profile information (bio, profile picture, preferences)
•Account credentials and authentication data

Usage Information:

•Event registration and participation data
•Course enrollment and progress information
•Payment and transaction records
•Communication preferences and settings

Technical Information:

•Device information (type, operating system, unique identifiers)
•Log data (IP address, access times, pages viewed)
•App usage statistics and performance metrics
•Error reports and crash analytics

2. How We Use Your Information

We use the collected information for the following purposes:

•Provide and maintain our platform services
•Process event registrations and course enrollments
•Facilitate communication between users and organizers
•Process payments and manage financial transactions
•Personalize user experience and content recommendations
•Improve platform functionality and user interface
•Ensure platform security and prevent fraud
•Comply with legal obligations and enforce our terms
•Send important updates and service notifications

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Event Organizers:

•Registration data is shared with event organizers to facilitate participation
•Contact information may be provided for event-related communications

With Course Providers:

•Enrollment information is shared with course providers
•Progress data may be shared for educational purposes

With Service Providers:

•Payment processors for secure transaction handling
•Cloud storage providers for data hosting
•Analytics services for platform improvement

Legal Requirements:

•When required by law or legal process
•To protect our rights, property, or safety
•To investigate potential violations of our terms

4. Data Security and Protection

We implement comprehensive security measures to protect your information:

•Encryption of data in transit and at rest
•Secure authentication and access controls
•Regular security audits and vulnerability assessments
•Employee training on data protection practices
•Incident response procedures and monitoring

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

•Access and review your personal data
•Update or correct inaccurate information
•Request deletion of your account and associated data
•Opt out of non-essential communications
•Control privacy settings and preferences
•Export your data in a portable format

To exercise these rights:

6. Data Retention

We retain your information for as long as necessary to:

•Provide our services and maintain your account
•Comply with legal obligations and regulatory requirements
•Resolve disputes and enforce our agreements
•Improve our services and develop new features

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

7. Third-Party Services

Our platform may integrate with third-party services, including:

•Payment processors (Stripe, PayPal, etc.)
•Social media platforms for authentication
•Analytics and monitoring services
•Cloud storage and hosting providers

These services have their own privacy policies, and we encourage you to review them.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

•Posting the updated policy in the app
•Sending email notifications to registered users
•Displaying prominent notices within the platform

Your continued use of Vihaya after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

support@vihaya.app

Address: [Your Business Address]

Phone: [Your Contact Number]

We are committed to addressing your privacy concerns and will respond to your inquiries within a reasonable timeframe.

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